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2nd Factor Security Options
Token: Authentication using token or one time password, user has to enter combination of PIN + DYNAMIC PASSWORD
CLI: (Caller line identifier) Authentication using mobile or telephone, who does not have private number. Users who have registered their phone number with SHN should enter their PIN number and make a call on +61 3 96146150 (you will be disconnected automatically). Once disconnected, click the "Login" button.
Note: There are no calling charges. Absolutely free
- Force One Time CLI sending: If you have the CLI facility set to inactive on your phone you can display your number for a particular call by using the prefix 1832 or *31#.
Please Dial: - 1832-03-96146150
OR
- *31#-03-96146150
Digital Certificate Authenticate:
Login using your existing or new Digital Certificate from Verisign, HeSA, Entrust, Thawte, GeoTrust etc (Currently used with Secure File System)
LDAP or Active Directory Authentication:
Login using your existing Windows, Linux or UNIX username and password account
Card Authentication:
Login using Grid Card provided to you with combination of letters and numbers. Enter PIN + position of the coordinates shown on the screen
Single Use Password (SUP): Authentication using single use password, user has to enter randomly generated password sent to them via email. Password can only be used once and is valid before expiry period. Only authorised office or administrator can generate single use password for a given user
Multiple Use Password (MUP): A password that can be used only ‘n’ Number of times (example can use same password for 20 times only) or has an expiry period (3 months or 6 months expiry period), depending on permission set by administrator.
Hardware ID: Authentication using Hardware ID, users can register their machine online. ActiveX component is loaded into client machine to extract unique ID from machine like operating system, MAC address, OS product ID, Network card number etc. Once machine details are registered, a request is sent to Authorised Officer (AO) to verify machine details personally or via phone. After AO approves machine details, administrator will activate Hardware ID account for that user providing with 4 digits pin number to be entered each time user logins into the portal.
Note: A user can register multiple machines.
SMS: Authentication using SMS, a SMS is sent to user on mobile phone with letter position like (2 3 4 5 2 7). User has to check these letter positions in master table provided during login and extract each letter specified at respective position to make 6 lettered password.
Master Table Example:
| Letter Position | 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | | Password List | y | T | @ | 2 | $ | 9 | C | s | P | $ |
Password for letter positions (2 3 4 5 2 7): @2$9@s
Once password is extracted, user has to enter 4 digits pin + above password to login into the portal
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Status Details
Open: Application under review by Department manager or Authorised
officerApproved: Department manager approved user's application and passed the application to Authorised officer for assigning resourcesAuthorised: Authorised officer authorised
and placed a request to administrator for assigning resources and activating user accountActive: administrator has activated user's account and can now access assigned remote systemsExpired:
User account has expired. Please contact your Authorised OfficerRe-Activate: Request sent by Authorised officer to administrator for re-activating user account
Revoke: Request sent by Authorised officer to administrator to revoke user Revoked: As per request from Authorised officer, administrator
revoked user Cancel: Request sent by Department manager or Authorised officer to
administrator to cancel user's applicationCancelled: As per request
from Department manager or Authorised officer, administrator cancelled user's application, Hold: Department manager or Authorised Officer or administrator has kept the user on hold on some special reason
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User Application Terms
I certify the above particulars are correct. In signing this application for a SHN Security Gateway, Digital Certificate and / or Token, I agree that I will adhere to the responsibility and obligation as defined in Australian Health Terms and Conditions of network access.
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Registration problem?
If you are having problem with Registration, Approving or Authorising new users. Please contact your provider's Help desk.
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Internal User
Staff sponsored by relying party
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External User
Sponsored third party users who are external to relying party
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Login Problem
If you are an active member of SHN and having login problem please check your "User Name" provided by SHN or click "Help" in menu for further assistance. If you are not an active member of SHN please click "Register" in menu.
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Active Member, Security Options Yet To Be Assigned
If you are an active member of SHN but security system is not yet assigned. Please contact your relying party for further details or wait until you get an acknowledgement from SHN or relying party via email or phone.
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